Hello,

I am Jessica !

As an entry level virtual assistant I deliver top-notch ​customer service and handle administrative tasks ​efficiently, my proactive approach ensures smooth ​operations and high client satisfaction.

Hello, I am Jessica !

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About Jessica ikoko

I am your comprehensive solution for managing the ​daily challenges of running your business ​smoothly.As a an entry level virtual assistant, I bring ​a blend of excellent communication, problem-​solving skills, and organizational abilities., I ​specialize in delivering exceptional customer service ​and efficient administrative support. I handle ​inquiries, resolve issues promptly, and manage tasks ​like scheduling,calendar management and emails ​management with accuracy,Let’s collaborate to ease ​your workload and enhance your business.

Previous job ​experience

Vsavvy Academy

Customer Service Virtual assistant

July

2024

My focuses

Virtual Assistant

Administrative Assistant

Customer service virtual assistant

Consider me your go-to support, always ​prepared to assist with whatever tasks ​you require,My focus as a virtual assistant ​is to streamline your operations, provide ​exceptional customer service, and ​efficiently handle administrative duties ​such as scheduling, researching of

information ,email management, calendar ​management and even offering ​personable chats .ensuring your business ​runs smoothly and effectively.

I deliver crucial support that is vital to the ​success of your business/company by ​providing comprehensive support to ​optimize business operations. I thrive in ​duties such as managing schedules , ​organizing documents,providing general ​office support and coordinating ​communication. With strong organizational ​skills and attention to detail, I streamline ​processes, ensuring efficiency and ​productivity in all administrative tasks.

As your customer service representative, I combine ​empathy, efficiency, and expertise to deliver ​outstanding support by providing exceptional customer ​support by swiftly addressing inquiries, resolving issues ​effectively and guaranteeing an impeccable client ​experience.

Some of my projects

Here are some of the projects I worked on

calendar schedule

Email Management

Content schedule

My Goals

Streamline administrative processes by optimizing workflow and managing ​schedules, correspondence, and document organization to enhance efficiency and ​reduce operational bottlenecks. Also, I will improve customer satisfaction by ​providing timely, accurate, and courteous support to address customer inquiries and ​resolve issues promptly, ensuring a positive and professional experience. Finally, I ​will maintain accurate records. Maintaining detailed and current records of client ​interactions, transactions, and administrative tasks to ensure seamless and reliable ​business operation.

What I can offer

Customer service virtual assistant

Calender management

Email management

Social media manager

Administrative task

Social media marketing

Client Testimonials

“Vibrant and ​enthusiastic "

Get in touch with us ​if you need a skilled ​and capable virtual ​assistant to help ​elevate your business.

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